Our Professional Staff

Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.

Who We Are

We understand choosing a hearing care provider is a big decision. At Hear Sound, Inc. our number one priority is delivering exceptional patient care. Our staff combines years of expertise in hearing healthcare, and is well-trained on a variety of services ranging from evaluations to treatment.

We believe great care includes establishing great relationships with our patients. Treating hearing loss is an ongoing process that requires regular follow-ups, maintenance and cleanings to keep you hearing your best. Our staff is here to support you not only during your initial visit but throughout your entire journey to better hearing.

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  • Proud To Be Part Of

  • Boone County Chamber Logo
  • international-hearing-society logo

Our Provider

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Melissa Bartlett

Hearing Instrument Specialist/Owner

In the beginning of 2019, Melissa opened HearSound, Inc., with the primary focus of helping people hear within the Boone community. She is proud to have the freedom to be customer-driven and strives to implement the same care of her patients that she learned under Jim Carlson. 

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Cathy Cottrell

Patient Care Coordinator

Cathy has lived in Boone for 43 years and has known Melissa for many of them. Melissa previously provided hearing care to my husband and is now meeting my needs as well.  Cathy worked at the Ericson Public Library for 41 years and looks forward to continuing to serve the community.

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Marcia Schuler

Patient Care Coordinator

Marcia Schuler has spent her life in Boone, where she grew up and continues to reside. After graduating from Boone High School, she attended the DMACC Ankeny campus, earning a degree in the Medical Assistant Program. Following several years of working in a doctor’s office, she returned to school to become a Respiratory Therapist, a career she enjoyed for 35 years.